Insights & News
I NEED MY SPACE! And other new-world issues…
If we had been given the choice to work from home a year ago, we probably would have jumped at the chance. Now that we MUST work from home, many of us feel isolated and depressed.
Change is the New Normal
When change happens, each person responds in their own natural way. I want to help you understand what is natural to you and to explore tools that may help you move through what you are experiencing.
6 Essential Tips on Reducing Stress During Stressful Times
Though it may not feel natural at first, the best way to reduce stress is to allow yourself to “let go.”
Working from Home for the First Time? Helpful Tips
Three tried and true ways on how to be most effective when working from home – especially if this is your first time to work from home.
I Am Resolved …
The key is to not sit back and wait to be noticed. Your career growth is your responsibility – TAKE CHARGE!
Being a Leader Means Having Certain Innate Traits
Leadership is not about the position you hold in the company or the title on your business card.
Coming Out from Behind the Curtain (aka Sharing My Voice)
Coming Out from Behind the Curtain (aka Sharing My Voice)
Intention vs. Accident
“What you do with intention, you get what you want. What you do on accident, you get what you get.”
Intentional New Leader Assimilation Equals High Performance from the Team
When new leaders join your organization, does anyone spend time working with the team and the leader on assimilating the leader or is that left to the leader?
Sometimes the Key to Achieving Results is To Ask for What You Want
Sometimes the Key to Achieving Results is To Ask for What You Want
Breakdown in Customer Experience
When customer experience in our organizations falls short, as managers, we often blame the service representatives involved, coach them or warn them to do better, and move on.